*Plymouth Utilities Office is now open for CASH payments only. All other business may be conducted via phone at 920-893-1471 or appointment. Exterior payment drop-off, mailed payments, and online payment services remain as options for fulfilling payment responsibilities.
Office hours are: May 18 – Sept 4: Monday – Thursday 7 am – 4 pm, Friday 7 am – Noon, and Sept 7 – May 17: Monday – Friday 7 am – 4 pm. The office is closed to customers Monday-Friday between Noon and 1 pm.
Plymouth Utilities is a municipal-owned, customer-driven electric, water, and wastewater utility providing electric service to the City of Plymouth and parts of 10 surrounding townships. Water and wastewater service is provided primarily to customers within the City of Plymouth.
Please contact us during business hours for any of the following issues:
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Power outages
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Flickering lights
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Downed power lines
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Burned out security lights
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Broken water mains
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Loss of water pressure
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Water quality concerns
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Billing questions
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Service connections/disconnections
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Customer service questions
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Any other utility related concerns.
Call Before You Dig! – Diggers Hotline – 811 or (800) 242-8511. Plymouth Utilities would like to remind you that when you are planning projects that require any digging, there might be underground utilities that could be affected. Please have utilities located and marked before you dig.
