Pay at our office: Drop off a check, cash, or money order, or pay by credit or debit card at 900 CTH PP. (Fee applies to credit/debit card payments.) The customer entrance and a payment drop box are located on the south side of the building, near the flagpole.

Mail a check: Payments may be mailed to Plymouth Utilities, P.O. Box 277, Plymouth, WI 53073-0277.

Automatic Payment – No Fee
Payments can also be made by automatic withdrawal from your checking or savings account. The automatic payment plan will help you in several ways:

• Saves you time because there are fewer checks to write.
• Helps meet your commitment in a convenient and timely manner – even if you are on vacation or out of town.
• Maintains good credit – your payment is always on time and there are not lost or misplaced statements.
• Saves postage.
• Easy to sign up for, easy to cancel.
• The automatic payment plan is dependable, flexible, convenient and easy.
• To take advantage of this service, you may enroll online through Direct Payment or by  calling the utilities office at 920-893-1471.

Budget Billing
Most of us have higher electric bills during the summer and winter months and lower bills in the spring and fall. These fluctuations can make budgeting for your utility bill difficult. Many Plymouth Utilities customers have already elected to take advantage of this budgeting program.

Plymouth Utilities’ budget billing program allows you to even out your energy costs over the course of a year through a fixed payment each month. With this payment plan, you will not experience high bill surprises in the months you use the most electricity and your budget is easier to manage. Quarterly, we reconcile your account, so there are no surprises at the end of the year.

Bill Payment Assistance
For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. In fact, there are those right here in our community who cannot afford the energy to meet their basic needs.

For those who cannot afford such an expense, this can lead to difficult decisions about how to allocate their limited resources. Our local Energy Assistance Program is designed to help income-qualifying households cover their energy costs and reduce the financial burden that they face.

If you believe you or someone you know may qualify, we encourage you to establish your income eligibility through the Wisconsin Home Energy Assistance Program (WHEAP). To learn more about the WHEAP application process, customers should contact County Social Services at (920) 208-5946. If approved for WHEAP, you will receive more information about your eligibility for our Energy Assistance Program at that time.

Our Energy Assistance Program is funded with the portion of Commitment to Community dollars specifically set aside for income-qualifying individuals and families.